Frequently Asked Questions
Fashion Dream Studio Brand Overview
What is Fashion Dream Studio?
Fashion Dream Studio is a brand dedicated to creating sustainable and contemporary handmade products that celebrate India’s rich textile heritage. Our designs blend traditional handloom fabrics with modern aesthetics, showcasing the beauty of Indian craftsmanship in every piece.
How can brands collaborate with Fashion Dream Studio?
We invite collaborations that support a sustainable fashion ecosystem and promote our cultural heritage. If you are interested in partnering with us, please reach out to us at care@fashiondreamstudio.com.
Customer Service
How do I contact Fashion Dream Studio?
You can reach our customer service team by calling or WhatsApping us at +91 6354506028 from 10:00 AM to 6:00 PM, or by emailing care@fashiondreamstudio.com. We're here to assist you!
How can I stay updated on Fashion Dream Studio launches?
Stay connected with us by subscribing to our newsletter and following us on social media (@fashiondreamstudio on Facebook and Instagram) for the latest product updates and exclusive launches.
Order Placement
Where can I place my order?
You can place your order through the "Shop" section on our website: www.fashiondreamstudio.com.
Can I place orders over the phone?
We prefer orders to be placed through our website. However, if you encounter any issues, feel free to call or email us for assistance.
Can I order via email?
We recommend placing orders through our website. If you have difficulty, please contact us, and we will provide alternative solutions.
How can I place a bulk order?
We would love to assist you with bulk orders! Please email us at care@fashiondreamstudio.com for more details.
What if I like a product that’s out of stock?
If the product you like is out of stock, please reach out to us, and we will inform you about its availability and the expected restock time.
Delivery and Shipping
How is my order shipped?
We collaborate with trusted courier services to ensure reliable and timely delivery to your doorstep.
What is the shipping cost for domestic shipments?
Shipping within India is free for all orders.
What is the shipping cost for international shipments?
International shipping is available for a flat rate of INR 2000, regardless of the order size, unless stated otherwise.
What is the standard delivery time?
Orders are typically shipped within 2-3 days of order confirmation and delivered within 4-5 working days thereafter.
Do you offer express shipping?
Yes, express shipping is available for select pin codes at an additional cost, applicable only to prepaid orders.
How can I modify my shipping address?
To modify your shipping address, please email us within 2 hours of placing your order. Once the order is processed for shipping, address changes cannot be made.
Return and Refund
Can I return my order?
Please refer to our Return and Refund Policy for detailed information.
How do I cancel my order?
Orders can be canceled only before shipment. Please contact us within 2 hours of placing your order to cancel.
What if I receive a damaged product?
If your package is damaged or tampered with, please do not accept it. Follow our Return and Refund Policy for the necessary steps to resolve the issue.
How will I receive my refund for a cancellation or return?
Refunds are processed via the original payment method. For cash-on-delivery orders, please provide your bank details to receive the refund. Refer to our Return and Refund Policy for more details.
Is there an extra charge for return shipment?
Yes, additional charges apply for returns. Please refer to our Return and Refund Policy for specifics.
Payment
Which payment methods do you accept?
We accept all major payment methods, including MasterCard, VISA, Google Pay, PhonePe, Paytm, Net Banking, UPI, and more.
Do you offer cash-on-delivery?
Yes, we offer a cash-on-delivery option for your convenience.
If you have any further questions or need assistance, don’t hesitate to contact us. Thank you for choosing Fashion Dream Studio!